Posted: April 15, 2020
Effective: April 15, 2020
Thanks for using S!NG! Here we describe how we collect, use, and handle your personal information when you use our websites, software, mobile apps, and services (collectively, “Services”).
What & Why
We collect and use the following information to provide, improve, and protect our Services:
We collect, and associate with your account, the information you provide to us when you do things such as sign up for your account, upgrade to a paid plan, and set up two-factor authentication (like your name, email address, phone number, payment info, and physical address). Some of our Services let you access your accounts and your information via other service providers.
Our Services are designed to make it easy to encrypt and date/timestamp your information and files regarding your idea, documents, photos, comments, messages, and so on (“Your Stuff”), collaborate with others, and work across multiple devices. To make that possible, we store, process, and transmit Your Stuff as well as information related to it. This related information may include your profile information that makes it easier to collaborate and share Your Stuff with others, as well as things like the size of the file, the time it was uploaded, collaborators, and usage activity. Our Services provide you with different options for sharing Your Stuff.
You may choose to give us access to your contacts to make it easy for you to do things like share and collaborate on Your Stuff, send messages, and invite others to use the Services. If you do, we’ll store those contacts on our servers for you to use.
We collect information related to how you use the Services, including actions you take in your account (like sharing, editing, viewing, and downloading). We use this information to improve our Services, develop new services and features, and better protect S!NG users.
We also collect information from and about the devices you use to access the Services. This includes things like IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information to the Services.
Cookies & Other Technologies
We use technologies like cookies and pixel tags to provide, improve, protect, and promote our Services. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with our Services, and improving them based on that information. You can set your browser to not accept cookies, but this may limit your ability to use the Services.
We give users the option to use some of our Services free of charge. These free Services are made possible by the fact that some users upgrade to one of our paid Services. If you register for our free Services, we will, from time to time, send you information about upgrades when permissible. Users who receive these marketing materials can opt out at any time. If you do not want to receive marketing materials from us, simply click the ‘unsubscribe’ link in any email.
Bases for Processing Your Data
We collect and use the personal data described above in order to provide you with the Services in a reliable and secure manner. We also collect and use personal data for our legitimate business needs. To the extent we process your personal data for other purposes, we ask for your consent in advance or require that our partners obtain such consent.
We may share information as discussed below, but we won’t sell it to advertisers or other third parties.
Others Working for & with S!NG
Our Services display information like your name, profile, device, and email address to other users in places like your user profile and sharing notifications. You can also share Your Stuff with other users if you choose. When you register your S!NG account with an email address on a domain owned by your employer or organization, we may help collaborators and administrators find you and your team by making some of your basic information—like your name, team name, profile, and email address—visible to other users on the same domain. This helps you sync up with teams you can join and helps other users share files and folders with you. Certain features let you make additional information available to others.
Law & Order & the Public Interest
We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to: (a) comply with any applicable law, regulation, legal process, or appropriate government request; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of S!NG or our users; (d) protect S!NG’s rights, property, safety, or interest; or (e) perform a task carried out in the public interest.
Retention. When you sign up for an account with us, we’ll retain information you store on our Services for as long as your account is in existence or as long as we need it to provide you the Services.
Around the world. To provide you with the Services, we may store, process, and transmit information in the United States and locations around the world—including those outside your country. Information may also be stored locally on the devices you use to access the Services.
If we are involved in a reorganization, merger, acquisition, or sale of our assets, your information may be transferred as part of that transaction. We will notify you (for example, via a message to the email address associated with your account) of any such transaction and outline your choices in that event.
Your Right to Control & Access Your Information
- Change or correct personal data. You can manage your account and the content contained in it, as well as edit some of your personal data, through your account settings page.
- Access and download your data. You can download a copy of Your Stuff in a machine readable format by accessing each secure disclosure and downloading the contents.
You can also view the personal data you provided to us through your account settings page.
Have questions or concerns about S!NG, our Services, and privacy? Contact our Data Protection Officer at firstname.lastname@example.org. If they can’t answer your question, you have the right to contact your local data protection supervisory authority.